You can call our Customer Experience department or WhatsApp: 0549978614 or you can send us an email at kobbytradings@gmail.com

Delivery time varies based on products ordered, shipping address and the delivery option chosen. However, we guarantee to deliver all orders between 2 and 5 days, after the order is placed.

Yes, there are sometimes extra delivery charges. This will depend on the value of your order. During the checkout process, you will be informed of the relevant delivery charges.

Our website is extremely secure and uses the latest technology to encrypt your information. It is the same technology used by major global companies so you can be sure that all of your personal information is safe

Whilst we strive to make sure that your goods reach you in perfect condition, we cannot rule out entirely the possibility of delivering a defective product. Should you need to return a product, please contact us and our Customer Experience consultants who’d then take you through the steps required in acquiring the desired product. For your convenience, we offer a FREE 7 day returns guarantee.

You will receive a confirmation from us, stating the delivery time of your order so you will be able to arrange for someone to be home when the representative comes by. You will also be called when the representative is on his way to you. Redelivery after a failure to have someone at the shipping address to receive the order, will be at a cost.

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